Privacy Policy

Learn how we protect and use your personal information

Last Updated:

Introduction

At Fraxylonchik, we are dedicated to safeguarding your privacy. This Privacy Policy outlines how we gather, utilize, and protect your personal information when you access our website at fraxylonchik.world or acquire our indoor plants. We comply with Canadian privacy legislation and the regulations established by the Office of the Privacy Commissioner of Canada (OPC).

Information We Collect

We gather information that you supply directly to us, including:

  • Name and contact details (email address, phone number, postal address)
  • Transaction information and purchase records
  • Details you share when reaching out to us or requesting assistance
  • Automatically gathered information such as IP address and browser variety

How We Use Your Information

We utilize the information we gather to:

  • Process and complete your plant purchases
  • Address your questions and deliver customer assistance
  • Provide you with updates about your purchases and our offerings
  • Enhance our website and service quality
  • Fulfill legal requirements under Canadian law

Information Sharing

We do not sell, exchange, or lease your personal information to external parties. We may disclose your information exclusively with reliable service providers who support us in managing our website and completing orders, such as delivery companies. These providers are obligated by confidentiality commitments.

Data Security

We deploy suitable security protocols to safeguard your personal information against unauthorized entry, modification, disclosure, or elimination. Nevertheless, no transmission method over the internet is entirely secure.

Your Rights Under Canadian Privacy Law

Under Canadian privacy legislation, you possess the right to:

  • Access and examine your personal information
  • Request rectification of incorrect information
  • Request removal of your personal information
  • Object to specific processing of your information
  • Withdraw consent for data processing where applicable

If you have concerns about our privacy practices, you may file a complaint with the Office of the Privacy Commissioner of Canada (OPC).

Cookies

Our website employs cookies to improve your browsing experience. For additional details about how we utilize cookies, please consult our Cookies Policy.

Google Ads and Advertising

We may use Google Ads and similar advertising services to promote our products. We ensure all advertising practices comply with Google Ads policies and Canadian advertising standards. We do not engage in deceptive advertising practices and ensure transparency in all promotional activities.

Changes to Privacy Policy

We may revise this Privacy Policy occasionally. Modifications will be published on this page with an updated revision date. We recommend you examine this policy regularly to stay informed of any changes.

Contact Us

If you have any inquiries about this Privacy Policy or our data handling practices, please reach us at:

info@fraxylonchik.world

3401 Dufferin St, North York, ON M6A 2T9, Canada

+14167893261